Rights of consumer project pdf

Consumer rights class 10th economics project file youtube. The definition of consumer right is the right to have information about the quality, potency, quantity, purity, price and standard of goods or services, as it may be the case, but the consumer is to be protected against any unfair practices of trade. Consumers are unaware of and often indifferent about their rights. The main reason for low awareness of consumer rights among women consumers is low education and low socioeconomic status. It is very essential for the consumers to know these rights. Pdf on feb 9, 2016, ankita shukla and others published consumer. The word consumer is a derivative of the latin word consumere which means, to take up totally or to eat. Consumer awareness consumer awareness refers to the combination of the following. World consumer rights day is an annual occasion for celebration and solidarity within the international consumer movement. Download ncert solutions for cbse class 10 social science eco consumer rights project only in pdf format. Suresh lal the word consumer is a derivative of the latin word. Consumer rights are established in consumer law, which is the body of law that provides a consumer with various liberties aligned with consumption, such as providing product warranties or other consumer guarantees.

Consumer rights social science class 10 notes respaper. Consumer rights class 10 notes economics chapter 5. To simplify this it can be said that it is the duty of the manufacturers and the distributor not to supply any goods. Pdf the word consumer is a derivative of the latin word. Table of contents consumer rightsconsumer movementconsumer rightssafety is everyones rightwhere should consumers go to. List of books and articles about consumer protection. The role of the government in consumer protection is covered, as are the laws and agencies that oversee them. Objectives of consumer protection act the main objective of the consumer protection act is to grant shield for the improved safeguard of consumers and their rights. It is easier for literate consumers to know their rights and take actions but this right assures that illiterate consumer can seek information about the existing acts and agencies are set up for their protection.

Kennedy a politician had specified his vision of consumer rights. Unfortunately in india, the awareness about consumers rights is quite low. In india we have recently started celebrating 24th december every year as the national consumer rights day. Every year 15th march is observed as world consumer rights day. Consumer awareness consumer rights, and responsibilities. The consumer is one who consumes or uses any commodity or service available to him. Balaramalingam 2012, women awareness on consumer rights a study with reference to vellore city. The result showed that women consumers showed low level of awareness about consumer rights. The consumer protection bill was introduced in loksabha on 5th december 1986 in order to provide better protection of the interests of the consumer. Consumer protection protecting consumers from unpair trade practices, adopted by the producers andor sellers of goods and services is termed as consumer protection. Who is consumer buys goods and services to be consumed by himself or by someone else on behalf of the buyers 4. Consumers, clients and customers world over, are demanding value for money in the form of.

Aadhaar is a project of the government of india under which. It not only includes educating consumers about their rights and responsibilities, but also helps in getting their grievances redressed. Consumer rights and responsibilities are intertwined together and without sharing consumer responsibility, consumers will find it very difficult to enjoy their rights on a longterm basis. Consumer rights under the consumer protection act, india. It is making the consumer aware of the information about good andor services, products. According to this right it is the right of consumer to acquire the knowledge and skills to be informed to customers. What are the consumer rights and responsibilities of which we speak. Copies of these textbooks may be downloaded and used as textbooks or for reference. A project report on consumer behaviour in online shopping by anish thomas 2010e03 submitted to symbiosis international university in partial fulfilment of the requirements for the award of the masters in business administration. Further other rights such as right to healthy environment and right to basic needs food, clothing and shelter were added. Out of the various laws that have been enforced to protect the consumer rights in india, the most important is the consumer protection act, 1986. They formed consumer groups to look into the malpractices in ration shops and overcrowding in the road passenger transport. The right to be protected against the marketing of goods and services which are hazardous to life and property.

Refer to other chapters and books at other links ncert now providing you soft copies of all textbooks of all subjects from class first to twelfth. For more class 10 sst notes visit social science notes section. The consumer is one who consumes or uses any commodity or service available to him either from natural resources or through a market. A consumer is an important participant in the market. Consumer rights are generally a reference to a body of law that pertains to things the producers of goods must do to protect customers from harm. The consumer in the market place consumer movement consumer rights taking the consumer movement forward. Consumer rights and responsibilities after completing this chapter, you will be able to. Pdf consumer rights and responsibilities researchgate. These ncert solutions are arranged subjectwise and topicwise. Plz sunscribe to my channel for more school project ideas like comment share this or that video is coming soon. Participants observe the day by promoting the basic rights of all consumers, demanding that those rights are respected and protected, and protesting about the market abuses and social injustices which undermine them. For example the consumer should know whether the product is good for health or not, whether the product is free of creating any environmental hazard or not etc. Such variance is present through different market behaviors latent within the individual.

Project on consumer awareness for class 10 in about 25. Additional charges sometimes traders add charges that were not mentioned before. The consumer protection act guarantees the following six consumers rights. Adulteration at times adulterateddefective goods are sold in the market. Consumer awareness is making the consumers aware of their rights. More recently, india witnessed an upsurge in the number of consumer groups. Mahatma gandhi said, a consumer is the most important visitor on our premises. Cbse class 10 social science chapter 5 economics consumer awareness notes in pdf are available for free download in mycbseguide mobile app. This paper aims at knowing the awareness level of students regarding the same and also spread awareness in the attempt. The consumer protection act, 1986, is one of the examples that is to be treated as a milestone in the history of socioeconomic legislation to protect the interests of the consumers in india. Consumer rights various ways by which people may be exploited in the market under weighing many dishonest shopkeepers weigh less than they should. These laws have come into existence through a series of legal disputes, and have been shaped by the results of those cases.

Consumer is king have been in fashion for quite some time. Consumer awareness is important so that buyer can take the right decision and make the right choice. Consumer awareness is an act of making sure the buyer or consumer is aware of the information about products, goods, services, and consumers rights. This unit is aimed at giving students ideas about their rights as consumers, where could they approach if they have any complaints, etc. Every individual is a consumer, regardless of occupation, age, gender, community or religious affiliation. What are consumer rights and consumer responsibilities. This movement will be successful if consumers are aware of their rights and responsibilities while using goods and services. Project report on consumer protection act management studies. While we all like to know about our rights and exercise them, we hardly ever accord the same importance and urgency to our consumer responsibilities. The scope of consumer protection covers measures against predatory pricing, abusive business practices, unfair business practices, fraud and misrepresentation. Taking the consumer movement forward indian parliament enacted the consumer protection act on 24 december 1986. The consumer protection act, 1986 guarantees the following statutory rights to the consumers.

Consumer rights and welfare are now an integral part of the life of an individual and we all have made use of them at some or the other point in our. With your download, get the best papers relevant to this one, including 12 top related papers. Let us learn about the various rights and responsibilities of consumers. Consumers have the right to information, right to choose, right to safety. Consumer rights and welfare are now an integral part of the life of an individual and we all have made use of them at some or the other point in our daily routine. These study notes are based on ncert book and cover all topic and important points. Even though there is a prevailing consumer protection act, it is still doubtful as to how far the objectives of the act are achieved. Sumit pachauri mayank srivastava mangalayatan university, aligarh 2. The best app for cbse students now provides economics consumer awareness class 10 notes latest chapter wise notes for quick preparation of cbse board exams and school based annual examinations. There is a great need for awareness regarding consumer rights, responsibilities and the grievance handling machinery among people of all age groups. Cover page title of project name of submitter name of teacher. Chapter24 introduction to consume rights and responsibilities b. Till the 1970s, consumer organisations were largely engaged in writing articles and holding exhibitions.

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